Frequently Asked Questions
Everything you need to know about your Hunter purchase.
How do I find the right size for my Hunter boots?
Most Hunter boots run true to size, but if you are between sizes or plan to wear thick boot socks, we recommend sizing up. You can find detailed measurements on our official size guide page.
What is the best way to clean and maintain my rubber boots?
To maintain the finish, wipe your boots with lukewarm, soapy water after use. Avoid storing them in direct sunlight or near heat sources, and use our specialized Hunter Boot Buffer to restore shine and remove 'blooming' marks.
What is your return policy for online orders?
We offer a 30-day return window for all unworn items in their original packaging. Please use our online portal to generate a prepaid return shipping label.
Do Hunter boots come with a warranty?
Yes, we offer a 24-month warranty on all footwear purchased through our website. This covers manufacturing defects but does not include standard wear and tear or accidental damage.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your boots sooner.
Are Hunter boots suitable for extreme winter weather?
While our Original Tall boots are waterproof, we recommend our 'Insulated' or 'Snow Boot' collections for sub-zero temperatures, as they feature thermal linings and specialized outsoles for ice and snow.